Features

no limits

Callista Aurelian PMS is a secure, cloud-based, property management system with an integrated channel manager for your motel, hotel, lodge or any accommodation facility.  It's specifically designed to automate most of your common tasks from reservations to debtors. And if you have conference/meeting/function/events facilities, it will manage all the tasks involved in that too with its integrated event management features. There are no limits.  Customize the system in almost any way you want to match how you want to work.

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Cloud-based

Multi-user, simultaneous access from anywhere via local app on PC, laptop or Windows tablet with real-time data replication on multiple servers in three different geographically-located data centres.

Easy-to-use

Intuitive user interface designed to work the way you do. Clear, intelligent & responsive design for the best user experience.  Aurelian works the way you want with fast, flexible, reservations management and performance.

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    • clear, easy-to-read reservations

    • edit reservations even when your reservation calendar is open

    • open & edit multiple reservations simultaneously

    • create custom fields to record & display specific reservation & guest information

    • use packages to automatically apply rates & services and housekeeping tasks

    • easily create & manage group reservations with individual or group invoicing and individual arrival & departure dates

    • quick & easy group checkin/checkout

    • combine rooms or beds/bunks to create any combination of virtual rooms with associated room/bunk/bed/dormitory blocking

    • invoices created automatically as soon as reservations are made

    • bulk print Guest Registration forms

    • send email & invoices automatically in seconds

    • search for guests & reservations with Aurelian's fast and powerful searching & filtering functions

    • send calendar reminders to guests with links to Google maps for directions and travel time

    • fast, automatic, online reservation download from your channel manager

Secure

Individual, customized user login security & audit logging to easily track all user activity.  Aurelian is PCI & GDPR compliant and all data is stored securely in three different geographically located data centres for ultra-reliability.

Reservation calendar

Your reservation calendar is central to your daily operations so we've made it as easy-to-use as possible & stacked it with really useful, time-saving features.

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    • easy reservation management with drag/ drop, stretch/shrink, zoom in/out, copy/paste functions

    • navigate quickly and easily to any date you want with the system's advanced, fast-scrolling mini-map

    • expandable rows make shuffling and managing availability and setting up Wait Lists easy without the need for dummy rooms

    • sell your rooms for any time-frame with the system's multiple reservations per room per day feature to accommodate short-stay guests, conferences, meetings, occasions

    • configure your own reservation states to define quotes, cancellations, maintenance or whatever you choose & to control the flow of reservations through those states

    • copy & paste recurring reservations

    • group reservations

    • virtual rooms

    • calendar continues to update even if you're editing reservations or doing other work

    • real-time availability & rates window can be active to enable quick quotes

    • Today window to see the status of your guests & account balances at a glance

Real-time dashboards

Aurelian's dashboards are designed to present clear, accurate summaries of the current status of your property updating data as it happens. Anywhere. Anytime. 

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    • availability

    • occupancy

    • rates

    • guest arrivals & departures

    • reservations received status

Customizable

Create unlimited, flexible reservation states, packages, rate plans, room configurations, security levels, guest types, services, custom fields & document templates to match how you want to work.

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    • customize fields to record & display specific guest or reservation information and display them anywhere you want

    • create unlimited packages to include any combination of charges or services for automatic posting

    • customize Today window for reservation details and reservation lists

    • create and customize your own documents with built-in editing to create and promote your own brand with your own logo and livery and colours

    • create personalized guest email and attach any documents you like

    • create quotes and thank you letters or any other documents you choose

    • create unlimited guest types

    • set unlimited reservation states

    • create unlimited rate plans

    • create unlimited room types including the special features and configuration of each room

    • set your own services

    • set your own security levels and policies and how these will be applied

    • create your own task lists to assign tasks or services to reservations

    • create task reminders to prompt you when they're due

Group reservations

Create & manage flexible group reservations with individual, group or combination invoicing & independent arrival & departure dates.

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    • individual, group or combination invoicing

    • independent arrival & deparure dates

    • group notes

    • individual group naming

    • easy-to-use group management panel to change arrivals dates, nights, room rates, number of guests

    • change arrival date of an individual reservations or for all reservations in the group

    • add and change guest names in a group at any time before arrival, while in-house or after checkout

Searching & filtering

Find any data you like any way you like with extensive, easy-to-use, rapid, system-wide searching & filtering options.

Instant invoicing

Invoices are automatically created as soon as a reservation is made for instant emailing.  Change anything on invoices any time including post-check-out.

Packages

Create unlimited packages with any combination of charges or services with automatic posting to reservations & invoices.  Packages auto-adjust according to length of stay.

Debtor management

View your debtors easily and quickly and instantly email statements & invoices directly from Aurelian.  Optional, automatic, time-saving, labour-saving link to Xero for all payments.

Channel management

Automatic, online reservation & availability management & auto-delivery of credit card details to Aurelian via our integrated channel manager & booking engine, Aurelian+, or via a choice of 3rd Party channel managers.

Credit card processing

Pre-authorize, hold funds and process guests' payments quickly & easily directly from Aurelian using the Stripe online payment gateway.

Mobile housekeeping

Provide your housekeepers with Aurelian's mobile app for their smartphones so that they can update the current status of each room as it's serviced automatically and directly to your Aurelian app at reception or to any other device.  Aurelian's free, add-on mobile housekeeping app also provides you and your housekeepers with housekeeping instructions/requests for each room.

Task scheduler

A new level of automation to do your repetitive work on time, every time. Schedule pre-arrival & pre-departure reminders for confirmed reservations & quotes, and post-departure emails for automatic delivery.  The auto-scheduler also includes built-in, system-related tasks.

Multi-site management

If you have more than one property you can manage them all from one Aurelian app.  Invoices, confirmations, registrations, maps & tax codes are unique for each property.  Instant, one-click switching from property-to-property for easy management from anywhere.

Virtual rooms

Create virtual rooms by combining multiple rooms in hotels/motels or beds in dormitories/bunk rooms.  Associated rooms are automatically blocked for effective reservation management.

Create your own style

With Aurelian you can completely customize your invoice, confirmation, guest registration and any other document templates to match your property's image and style and to promote your brand.

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    • built-in Word-compatible editing

    • use Aurelian's own built-in document template library or create your own templates from scratch

    • easily include merge fields for email/printing

    • include your own images, maps & links to Google maps to provide travel directions

    • include calendar events to pop-up reminders and directions on guests' mobiles

    • super-easy, super-fast emailing including the automatic creation of PDF attachments

    • customize email to add the personal touch and attach any documents or anything you like

Event management

Create quotes, schedule & manage multiple events per room per day for any duration.  Produce worksheets & timetables.

Task lists

Schedule reminders for any function or service you provide so that nothing ever gets missed.

Reporting

Fast, easy-to-read, interactive management, financial and operational reports to manage your property professionally and accurately.

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    • secure access to reporting via user login

    • quick & easy to produce

    • filter & drill-down to get beyond summaries and into the details

    • attractive, informative graphs & tables for easy-to-read analysis

    • export your data to a variety of formats

    • import your data to Microsoft BI to produce your own analysis and what-if simulations

Unit title reporting

Record contact details of unit/apartment owners and get customized reports providing unit owners with information on occupancy, rate and income.

Guest database

Aurelian's cloud database records and retains full guest history including future, current, historical and cancelled reservations.  Customizable fields let you add anything you like to record specific guest information.  Quick and easy search for any guest-related information.

Guest call billing

If you provide in-room phones for your guests, you can log all guests' calls and apply to checkout invoices.  Unique margins for any call type can be configured and are automatically added to all calls.

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