Callista®Multifunctional

intelligent call management

Callista® Multifunctional helps to control telephone costs by combining telephone billing and cost recovery, PABX operator performance analysis, caller ID and contact management in a powerful, comprehensive, integrated telephone call management system.  Allocate calls by extension, employee, division, department, client/project/matter and add separate margins to each call type for efficient cost recovery.  Powerful reporting features combine data and graphs for maximum information and maximum impact.  The system's automatic report scheduler means reports can be selected and scheduled with minimum user intervention.  The Callista®Controller is also incorporated to provide automatic on-line updates from the web, automatic scheduled system backups and automatic administrator control of the Callista network.

Callista®Hospitality

powerful, easy-to-use

 property management for

hotels, motels, B&Bs & lodges

Callista® Hospitality has been designed for small to medium-sized hotels/motels which need an effective, reliable, easy-to-use system to manage guests, telephones, invoicing, debtors and management reporting.  Callista® Hospitality provides advanced software design to make the day-to-day management of hotels and motels more efficient and to allow for the provision of new levels of service to guests. The system incorporates reservations, automatic faxing or e-mailing of confirmation letters directly from the system, automatic scheduled reporting, accurate telephone billing for cost recovery and other advanced hospitality features to make property management simple, efficient and profitable.

Control Phreak is a fully automatic PABX firewall which protects your phone system from phreaking (phone hacking) attacks all the time without you having to lift a finger.  You decide how restrictive or flexible access will be to your phone system and once your rules are set, Control Phreak does the rest automatically protecting you from intruders while allowing the legitimate phone traffic for your business.  Phreaking is organised crime and big business and no one's phone system is safe.  Once phreakers strike, they can use your phone system to make calls anywhere in the world on your tab and your phone company will require you to pay for these calls.  Companies have gone bankrupt on the illegal phones calls phreakers generate.

PABX firewall

Callista®Light is specifically designed for small business and small hospitality properties to provide basic call accounting functions.  In conjunction with the Callista® Call Processor calls are simultaneously logged, processed and allocated to each extension.  Simple reporting provides a chronological analysis of all calls made.

Callista®Light BDI

basic, easy-to-use

call management

for hospitality

 with advanced telephone control

Callista®Light BDI is ideal for small businesses and small hotels/motels who need only basic call accounting functions with advanced telephone control.  Callista®Light BDI works in conjunction with the powerful Callista® Call Processor to simultaneously log and process all calls.  It has an integrated bi-directional interface (BDI) into selected PABX systems which provides automatic features such as extension locking and unlocking on check in/check out, wake up calls, room status updating from each room/extension/booth telephone, automatic activation of messaging waiting and Do Not Disturb indicators from the room/guest extension or PC.