Multifunctional

Callista®Multifunctional

Intelligent, innovative

call management

for business

in a nutshell
	Allocate call costs to employees, divisions, departments, tenants, clients, customers, projects & matters
	Add margins to calls for efficient cost recovery
	Analyse the cost of mobile phone calls & of providing support to your customers
	Determine the number of exchange lines required
	Ensure service levels on inbound calls are being met
	Analyse information about answering times
	Locate peak calling times during the business week
	Follow up lost calls
	Integrated user guide

Callista®Multifunctional is a sophisticated, powerful, easy-to-use call management system which can be seamlessly integrated with any PABX type to track and allocate all telephone/fax/internet calls to help you manage your telephone costs, eliminate telephone abuse and to manage PABX operator performance and trunk and extension utilisation.

D O W N L O A D S

I N F O R M A T I O N S H E E T S

M O R E I N F O

Powerful reporting features incorporate data and graphs for maximum information and maximum impact. The system's automatic report scheduler lets you schedule reports with minimum effort and can be activated daily, weekly, monthly or for any user-defined time period. User-created Crystal Reports can also be incorporated in the system's menu.

Automatic scheduled backups maintain your system's security and the integrity of your data while the system's automatic On-Line Update from the web ensures your system, pricing tables, PABX drivers and on-line user guide are downloaded and installed seamlessly keeping your system always up-to-date.