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Callista®Multifunctional

Intelligent, innovative

call management

for business

in a nutshell

Allocate call costs to employees, divisions, departments, tenants, clients, customers, projects & matters

Add margins to calls for efficient cost recovery

Analyse the cost of mobile phone calls & of providing support to your customers

Determine the number of exchange lines required

Ensure service levels on inbound calls are being met

Analyse information about answering  times

Locate peak calling times during the business week

Follow up lost calls

Integrated user guide

Callista®Multifunctional is a sophisticated, powerful, easy-to-use call management system which can be seamlessly integrated with any PABX type to track and allocate all telephone/fax/internet calls to help you manage your telephone costs, eliminate telephone abuse and to manage PABX operator performance and trunk and extension utilisation. 

 

D O W N L O A D S

 PowerPoint demo
 PDF demo
I N F O R M A T I O N    S H E E T S
 Datasheet
 Report samples
 PC Specifications

M O R E    I  N F O

 System features
 PMS interfaces

Powerful reporting features incorporate data and graphs for maximum information and maximum impact.  The system's automatic report scheduler lets you schedule reports with minimum effort and can be activated daily, weekly, monthly or for any user-defined time period.  User-created Crystal Reports can also be incorporated in the system's menu.

Automatic scheduled backups maintain your system's security and the integrity of your data while the system's automatic On-Line Update from the web ensures your system, pricing tables, PABX drivers and on-line user guide are downloaded and installed seamlessly keeping your system always up-to-date.

 

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