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Before you can use Callista to check in your guests, your system must be configured to match the operating requirements of your property. The configuration process must be performed in a specific order to make this process quick and efficient.
Your database must be configured in the following order :
1. At the Configuration option set up :
• the time at which accommodation charges will be automatically added to guest invoices each day
2. At the Output Forms option set up the way you want reservation confirmation letters to be printer/faxed/e-mailed.
3. At the Pricing margins option set up your pricing margins. You can have different pricing margins for different guest types so make sure you establish all of these.
4. At the Guest Types option set up all of your guest types.
5. At the Departments option set up all of your departments (if your property is divided into departments).
6. At the Extensions option set up your extensions. You can let Callista automatically generate these for you from this option if you prefer.
7. At the Room Types option set up all of your room types and room rates.
8. At the Rooms option, set up all of your rooms and allocate departments, rooms types and extensions to them. If your rooms have more than one extension installed in them make sure you assign all of the relevant extensions to them.
9. At the On/Off Peak Days option set up your calendar of on and off peak days. Callista’s Check In feature will use the calendar you set up here to establish the correct room rate for the room type and guest type at check in for specific days.
10. At the Special Dates option, set up your calendar of special events and days.
11. At the Charges option, set up invoice transactions types and transaction groups for charges and payments.
12. Set up your guest database with the Guest Wizard.
